Buffalo, NY (PRWEB) June 22, 2011
IVR Technology Group continues its drive into the healthcare support arena through the acquisition of Lance Tech. Lance Tech, known for their development of sophisticated customer web based applications, primarily addresses electronic health record systems for provider groups and health plans in the Long Term Care space.
“ITG’s increased focus in healthcare will benefit from Lance Tech’s existing healthcare customer base” commented Mike Byrne, president of IVR Technology Group. “Lance Tech has been developing and selling web based software solutions to their clients and now through ITG. We can now offer Interactive Voice Response and SMS/Text messaging solutions to enhance these same web based solutions ” continues Byrne.
“With the increased integration of information systems across different media, it makes sense for IVR Technology Group to acquire web development and business process consulting expertise to add to its long list of hosted application solutions” commented Akash Desai IVR Technology Groups CIO. The combination of both Lance Tech and IVR Technology Group creates a formidable solution provider in healthcare as well as the many other verticals that IVR Technology Group services with their hosted IVR voice and SMS text applications.
About IVR Technology Group
IVR Technology Group provides businesses a suite of phone automation services to enhance customer conversations, drive sales and lower costs. Leveraging IVR Technology Group’s easy-to-use services, business users, marketers and developers can quickly create solutions ranging from simple call routing solutions to advanced interactive voice response, cloud based applications and virtual support systems. For more information, visit http://www.IVRTechGroup.com or contact John Crouthamel at 877-664-2887.
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